Information Technology: Study on Learning at Work in times of Industrial 4.0

Abstract

Learning at work is highlighted in the literature as it becomes a competitive factor in organizations and, given the impacts of social, economic, political and cultural changes in the world, the scenario of increasing technological development characterized by Industry 4.0, highlights the sector Information Technology (IT) that plays an important role in most professions. Given this reality, this research aimed to describe, from IT professionals, which strategies and forms of learning at work are present in their professional development in the Industry 4.0 scenario. This is a qualitative and descriptive study, which used a sociodemographic questionnaire and a semi-structured interview to collect data from IT professionals. The results of the questionnaire were analyzed through frequency and content analysis for the interviews. The results showed that learning is built on a daily basis and informal learning is more recurrent, however, the data reveal that formal and informal practices also provide knowledge to the participants, pointing to the recurrence of the behavioral strategy of practical application. It highlights the importance of mental health care, given the context of instability and the need to be looking to learn updates in the area caused by the development of technology. The study contributes to the national production insofar as it enables the understanding of the theme through the experience of professionals working in the area, in addition to serving as subsidies for psychology professionals to work in the development of interventions that favor the exchange of informal learning.